"Nicola produced a comprehensive report on how we currently use volunteers and a business plan detailing how we could transform our infrastructure to offer our volunteer base more opportunities and support, and make best use of their vast range of skills to help more people in need. This plan was successfully presented to Directors in June 2007 and she was given their full endorsement to support the Directors of Community Services and Human Resources with implementation during the next six months.
“I have enjoyed working with Nik and have found her input and methods of working to be professional, engaging and very inspirational. Her people skills are excellent and she has proven to be particularly adept at bringing difficult people round and working confidently through resistance when she has encountered it.”
Abi Lauder
Director of HR, Help the Aged
